{"id":14908,"date":"2025-08-08T11:51:16","date_gmt":"2025-08-08T00:51:16","guid":{"rendered":"https:\/\/www.millerleith.com.au\/?p=14908"},"modified":"2026-01-22T13:44:09","modified_gmt":"2026-01-22T02:44:09","slug":"real-care-in-recruitment-jordanas-human-centred-approach","status":"publish","type":"post","link":"https:\/\/www.millerleith.com.au\/real-care-in-recruitment-jordanas-human-centred-approach\/","title":{"rendered":"Real Care in Recruitment: Jordana’s Human-Centred Approach"},"content":{"rendered":"

As Miller Leith\u2019s Queensland Director, Jordana<\/a> is leading the charge not just in business growth, but in raising the bar for what great recruitment really looks like. In mid-2023, she opened our Queensland office with one clear goal: to build something meaningful for clients, candidates, and her team.<\/p>\n

\u201cI wanted to establish and grow by servicing our clients and candidates in the right way, that is honest, consultative and hard working.\u201d<\/em><\/p><\/blockquote>\n

Jordana\u2019s approach is grounded in experience, not just professional, but deeply personal.<\/p>\n

\u201cYears ago, when I was a young university grad in the UK, I had a really poor experience with a recruiter. I vowed then and there to always do what\u2019s right, even if that means having tough conversations.\u201d <\/em><\/p><\/blockquote>\n

That commitment still drives her today, and it shows in every interaction she has.<\/p>\n

Real Connection in a Disconnected World<\/h3>\n

\"\"<\/p>\n

Recently, Jordana hosted our first \u2018Chill and Fill\u2019 event, an informal get-together for HR and Talent Acquisition professionals across Brisbane. With no agenda, no pitches, and no PowerPoint slides, the event was simply about connection.<\/p>\n

 <\/p>\n

\u201cI\u2019d been working closely with a number of like-minded professionals who share the same passion and drive for what they do. I was keen to bring people together to share experiences and just have some fun.\u201d<\/em><\/p><\/blockquote>\n

The feedback? Overwhelmingly positive.<\/p>\n

\u201cEveryone walked away saying how much they appreciated it, they could see there was no catch, just community.\u201d\u00a0<\/em><\/p><\/blockquote>\n

Plans are already underway to bring it back as an annual event.<\/p>\n

Then there was the recent trip she and Kaz Daghistani<\/a>, Principal Consultant – Manufacturing & Technical, <\/span>made to Bindaree, a valued client.<\/p>\n

\u201cWe\u2019ve become a close partner with Rowen Winsor and her team. I didn\u2019t just want to sit behind a desk, I wanted to see the culture, meet the team, to really get to know them. After that visit, we walked away even more aligned with how Bindaree operates across values, culture, and fit.\u201d<\/i>\u201d<\/em><\/p><\/blockquote>\n

\"\"<\/p>\n

These aren\u2019t just good stories. They\u2019re proof of what makes Jordana\u2019s approach different. It\u2019s about showing up. It\u2019s about being human.<\/p>\n

Walking the Talk on Candidate Care<\/h3>\n

If you\u2019ve worked with Jordana before, there\u2019s a good chance you\u2019ve heard the title \u201cCandidate Care Queen\u201d floating around, and it\u2019s one she\u2019s proudly worn for over 15 years.<\/p>\n

So what does great candidate (and client) care actually look like to her?<\/p>\n

\u201cDo what you say you will do. Communicate properly. Pick up the phone. Don\u2019t just send a text or email when a conversation would be more meaningful. Feedback and follow-up are everything. I hate that our industry has a reputation for ghosting, I want to challenge that.\u201d<\/em><\/p><\/blockquote>\n

This high standard carries through every step of the recruitment process. Jordana doesn\u2019t just help clients and candidates move quickly, she holds them accountable to each other.<\/p>\n

\u201cBlocking out time, locking in interviews, creating structure, all of that ensures we\u2019re not letting great people slip through the cracks.\u201d<\/em><\/p><\/blockquote>\n

What\u2019s Next for Queensland?<\/strong><\/p>\n

It\u2019s no surprise that with this kind of leadership, things are on the up in Queensland.<\/p>\n

\u201cThe market\u2019s picking up in a really healthy way. It\u2019s not just backfilling roles anymore, businesses are hiring to build capability for the future.\u201d<\/em><\/p><\/blockquote>\n

She\u2019s also seeing a shift in what candidates want.<\/p>\n

\u201cIt\u2019s not just about the highest package anymore. People want meaning. They want the right role in the right place.\u201d<\/em><\/p><\/blockquote>\n

And with growth comes exciting news:<\/p>\n

\u201cWatch this space\u2026 our team is growing, and with a great start to the year, we’re excited to see what the rest of 2026 brings.\u201d<\/em><\/p><\/blockquote>\n

Our Queensland team is also gearing up for another event, the Future of Manufacturing roundtable, bringing industry leaders together to shape what\u2019s next.<\/p>\n

A Human-Centred Future for Recruitment<\/strong><\/p>\n

In an industry often driven by transactions and targets, Jordana reminds us of what recruitment should be, relational, not transactional. Human, not robotic. Transparent, not performative.<\/p>\n

Jordana\u2019s not just building teams for other businesses, she\u2019s building a culture here in Queensland that reflects everything Miller Leith stands for. And in doing so, she\u2019s showing that even in a fast-paced, tech-driven world, genuine care still wins.<\/p>\n

As we look ahead to a new chapter of growth in Queensland, one thing\u2019s clear: with Jordana at the helm, we\u2019re in very good hands.<\/p>\n","protected":false},"excerpt":{"rendered":"

In an era where AI and automation sometimes make our working world feel a little less human, there’s something incredibly refreshing about people who genuinely care. The kind of people who don\u2019t just talk about values, but live them every day, with authenticity and passion. People like Jordana Jacklin.<\/p>\n","protected":false},"author":16,"featured_media":16959,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[63,65,64,66],"tags":[],"class_list":["post-14908","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-candidate-insights","category-employer-insights","category-employment-market-insights","category-life-at-miller-leith"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/posts\/14908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/comments?post=14908"}],"version-history":[{"count":17,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/posts\/14908\/revisions"}],"predecessor-version":[{"id":14945,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/posts\/14908\/revisions\/14945"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/media\/16959"}],"wp:attachment":[{"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/media?parent=14908"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/categories?post=14908"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.millerleith.com.au\/af-api\/wp\/v2\/tags?post=14908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}